Coordinamento

• Dal 2004 al 2014 –tutti gli anni ha coordinato una giornata di incontro (Stage Day) con operatori nazionali e internazionali del settore turistico per facilitare le opportunità di stage/job per gli studenti dei corsi CST
• 2011-14 I, II, III e IV edizione del Master internazionale di I livello in “Comunicazione e management per il settore turistico” in collaborazione con l’Università degli straniero di Perugia (coordinatrice per le parti di competenza del CST)
• 2013-14 – corso per “Esperto in promozione del territorio con l’utilizzo di nuove tecnologie” a Bolzano
• 2012 – Corso in Management dell’ospitalità e web marketing – Matera in collaborazione con Pragma
• 2012 – Week-end formativi sul turismo-Assisi
• 2012 Master internazionale di I livello (II edizione) in “Comunicazione e management per il settore turistico” in collaborazione con l’Università degli straniero di Perugia
• 2009-2010 – corso di Alta Formazione in Hospitality Management per giovani albergatori Federalberghi
• 2009 – corso di aggiornamento per agenti di viaggio – Trento
• 2009 – corso di aggiornamento per Direttore d’albergo
• 2008- 2009 - Corso di preparazione per l’esame da direttore tecnico di agenzia di viaggio – Bolzano
• 2008 – Corsi di aggiornamento per albergatori–Lodi, Mantova e Cagliari
• Committente: Isnart
• 2008 – Corso per imprenditori “Quality hotels: seminari di aggiornamento” - Perugia
• 2008 – Corso di alta specializzazione in “Management dell\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'ospitalità turistica”, Trapani
• 2008 – Corso per operatori “Percorsi Formativi per lo sviluppo di una “cultura della qualità”nel settore turistico” - Napoli, Avellino, Caserta, Benevento, Salerno
• 2007 – Seminario per imprenditori “Agriturismo: promuovere e commercializzare prodotti di nicchia”, Avellino
• 2007 – Seminario per imprenditori “I turismi dei giovani: il turismo scolastico”, Cosenza
• 2006 - 2007– Master universitario in “Destination Tourism Management”, Assisi
• 2003 -2004 – Progetto “Management Hospitality, Trapani
• 2003 – Corso per “Impiegato di agenzia di viaggio”
• 2003 – Corso per “Impiegato di agenzia di viaggio”
• Committente: CRFP – Giulio Pastore” Oristano
• 2001 – corso di aggiornamento “Il budget come meccanismo di regolazione della partecipazione e integrazione del sistema organizzativo aziendale – CIT Roma

Tutoraggio

• Maitre a Manger – inglese per l’accoglienza e Business English,per CST, 2014
• Vitattiva 3 – Saperi Utili - corso Inglese: parto da zero per Sustenia, 2013
• Vitattiva 3 - Io e gli altri: comunico in modo efficace!” per Sustenia, 2013
• Corso di Alta Formazione in Hospitality Management per giovani albergatori Federalberghi per il CST, 2009-2010

Articoli

• Berretta M., Desinano P., Minuti M.S., Schiaffella E., Sfodera F. (2000), \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\"Yield Management. Uno strumento innovativo per la gestione dei ricavi nelle imprese turistiche\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\", in Economia & Management (marzo), pp. 73-90.
• Berretta M. (1999), \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\"Lo Yield management nel settore aereo\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\", Turistica, n.1, pag 99-112.

Saggi in raccolte

• Berretta M. (2010), \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\"Il pricing in Hotel\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\" in Desinano P. (2010), Hotel Revenue Management, Franco Angeli, Milano, pp. 33-46.
• Berretta M., Fiorucci O.N., Gigli F. (2009), \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\"Territorio lento delle Terre dell\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'Olio e del Sagrantino\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\" in CST (2009), Sviluppo turistico e territori lenti, FrancoAngeli, Milano, pp.
• Berretta M. (2009), \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\"La determinazione del prezzo per le imprese turistiche\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\", in Dall’Ara G. (2009) (a cura di) Le nuove frontiere del marketing nel turismo, FrancoAngeli, Milano, pp. 230-61.
• Berretta M. (2002), \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\"La determinazione del prezzo per le imprese turistiche\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\", in Dall’Ara G. (2009) (a cura di) Le nuove frontiere del marketing applicato al turismo, FrancoAngeli, Milano, pp. 235-55.
• Berretta M. (2000), \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\"I processi aggregativi nel comparto dell’intermediazione turistica\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\", in CST (2000), Le agenzie di viaggio: modelli di aggregazione, FrancoAngeli, Milano, pp.
• M. (1996), \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\"Evoluzione del controllo di gestione: dai sistemi tradizionali all’Activity Based Costing (ABC)\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\", in Lupidi M. (1996), Elementi di economia aziendale e contabilità per le imprese turistiche, FrancoAngeli, Milano, pp.
• Berretta M., (1992), \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\"Una proposta di budget per le agenzie di viaggio\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\", in AA.VV., Problematiche e tendenze nel turismo: Orizzonte 1992, FrancoAngeli, Milano, pp. 259-94.

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